Privacy Policy & SMS Terms & Conditions / Prime Image Media Group LLC / Fastest Labs of San Leandro

Privacy Policy

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Effective Date: July 2, 2026

Fastest Labs of San Leandro ("Fastest Labs," "we," "our," or "us") recognizes that your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information including:

Name
Company name
Email address
Mobile phone number
Mailing address
Appointment information
Information you voluntarily provide through forms, email, phone calls, or text messages
Technical information such as IP address, browser type, operating system, and pages visited

We only collect information necessary to provide our services and improve your experience.

How We Use Your Information

We use your information to:

Schedule and manage appointments
Provide drug testing, alcohol testing, DNA testing, fingerprinting, and related services
Respond to inquiries
Send appointment reminders and service updates
Process billing and payments
Improve our website and customer experience
Comply with legal and regulatory requirements

We may occasionally send important updates regarding our services or changes to our policies.

Information Sharing

We respect your privacy.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Information may be shared only:

With service providers who assist us in delivering our services or SMS communications
When required by law
To protect our legal rights or comply with legal obligations

SMS consent and mobile phone numbers collected for text messaging are never shared with third parties or affiliates for marketing purposes.

Security

We maintain commercially reasonable administrative, technical, and physical safeguards to protect your information.

Sensitive information transmitted through our website is encrypted using secure technologies.

Please do not send confidential medical information or protected health information through text messages.

Cookies

Our website may use cookies to improve functionality, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to this Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated Effective Date.


SMS Terms & Conditions

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By providing your mobile phone number and opting in to receive SMS messages from Fastest Labs of San Leandro, you consent to receive text messages regarding your appointments and requested services.

Types of Messages

You may receive text messages regarding:

Appointment confirmations
Appointment reminders
Collection arrival notifications
Mobile collection coordination
Drug and alcohol testing instructions
DNA testing appointments
Fingerprinting appointments
Billing and payment reminders
Customer support
Follow-up regarding requested services

Fastest Labs of San Leandro does not send confidential drug test results or protected health information through SMS.

Message Frequency

Message frequency varies depending on your appointments, requested services, and customer support interactions.

Message & Data Rates

Standard message and data rates may apply according to your wireless carrier's plan.

Opt-In

You may opt in by:

Submitting a website form
Requesting an appointment
Providing verbal or written consent
Completing a registration form that includes SMS consent

Opt-Out

You may opt out at any time by replying: STOP

After opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you provide new consent.

Help

Reply HELP or contact us directly at:

Phone: (510) 788-5900
Website: www.fastestlabs.com/san-leandro

Privacy

SMS consent and mobile phone numbers collected for SMS purposes are used solely to provide requested communications.

We do not sell, rent, or share SMS opt-in information or mobile phone numbers with third parties or affiliates for their own marketing purposes.


Contact & Support

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MMRGE Inc
250 Juana Avenue, Suite 101
San Leandro, CA 94577
Phone: (510) 788-5900
mmrge.com
Business Hours: Monday–Friday, 8:00 AM–5:00 PM